If you have questions about a ticket, you may contact the patrol commander from 8 a.m. to 3:30 p.m. Monday through Friday at 616-949-7010. To dispute a parking ticket, you must appear in person at the Department of Public Safety during normal business hours.
Parking tickets can be paid in person, online or by mail. If parking tickets are not paid within 10 days, the fine doubles. If not paid within 45 days, the fine quadruples.
Make check or money order payable to: "City of East Grand Rapids" and mail your payment to:
City of East Grand Rapids
750 Lakeside Drive SE
Grand Rapids, MI 49506
Please note: Do not mail cash.
Payments can be made in person at the City of East Grand Rapids Finance Department, 750 Lakeside Drive SE, 8 a.m. to 5 p.m. Monday through Friday. You can pay in person with:
Check or money order (payable to "City of East Grand Rapids")
Visa, MasterCard or Discover debit or credit cards (If you’re paying by debit or credit card there is a 2.95% fee.)
You can pay a parking ticket online with a debit or credit card. When making an online payment, make sure you enter the correct 5-digit ticket number. The City is not responsible for any misapplied payments. A 2.95% convenience fee will be added at the time of the transaction.