I need to have the water to my home turned off by the City, what do I do?
If you need to turn water off for internal plumbing work or for any other internal reason, you can turn the water off by turning the valve near your water meter. If you need the water service shut off because your water service line is leaking, please contact Public Works Operations Monday through Friday between 7:00 AM and 3:30 PM at (616) 940-4870. From 3:30 PM to 5:00 PM contact Public Works Administration at (616) 940-4817. Evenings and weekends call the emergency number (616) 949-7010.

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1. Something is wrong with my water meter (leaking, loud or not working).
2. I need to have the water to my home turned off by the City, what do I do?
3. I've noticed that my water has an odor, what do I do?
4. How can I obtain a Water Quality Report?
5. The water pressure in my home seems to be low. What can I do?
6. My water seems to be discolored, what can I do?
7. I think I have a water leak. What should I do?
8. Has the water been shut off to this property? (This is a common realtor question.)
9. A storm drain appears to be backed up, what do I do?
10. I would like to drain water from my property the street. What do I do?
11. My sewer is backing up, what do I do?
12. I'm having an issue with my sump pump. What can I do?